99 times out of 100 buyers want to pay in cash when they pick-up, every once in a while they pay right away with PayPal, no problem other than the extra PayPal fees. what if I make the sale, get paid with paypal and the buyer comes and even signs a statement that he received the item. So next time, I should just let them buy the item via paypal on ebay, then exchange contact info. See our policy for more information. , I do not provide a street address, phone number or any other information until AFTER the item has been bought. And 1 May is not a significant date as far as I'm aware. It could be a game changer, since many sellers haven't wanted to take the risk of local buyers filing Item Not Received claims (INRs) with no way to prove the buyer took possession of the item. We want to continue to partner with you to do that. We’re invested in bringing you more buyers and helping your business grow. I want to sell something expensive and heavy as local pickup only. Copyright © 1995-2021 eBay Inc. All Rights Reserved. We've got your back.Set up PayPal merchant account Cash is obviously preferable to PayPal because of the fees but there is NO Buyer Protection available for orders that are picked-up, you do not need ANY type of proof of delivery. That's very weird if Ebay nearly always side with buyer, buyer has already escalate this with Ebay, I know this is a dodgy buyer who was happy at my home and straight lodge the refund request. You are accepting PayPal instead of cash for local pick up? ... the seller authorises eBay to reverse the funds to reimburse the buyer, and if such funds are unavailable or insufficient, the seller agrees to reimburse eBay for any amount eBay refunds to the buyer. eBay seller scam examples. If a sale is completed off eBay, neither buyers nor sellers are covered by our protection programmes if something goes wrong, and you'll still need to pay fees. Buyers on eBay know this very well. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. If you don't, your account(s) may be subject to a range of actions, including: - Final value fees may be assessed when you have offers to sell outside of eBay, even if the item didn't actually sell. In the future, the buyer must buy the item. What do you guys do? Manage your eBay business in case of temporary closure. eBay provides methods to personalize a transaction. At this time, no restrictions are being placed on your account. You can either print off your email or show the seller the message on the app when you collect your item. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. This includes: - Offering or requesting contact information or links within a member-to-member message without a recent transaction - Displaying contact information or links in a listing except as allowed in the policy or required by law Below are the details of where the activity occurred: In order to protect you and your buyers if something goes wrong, transactions must be completed on eBay. Private deal offered outside of eBay 4. The good news is the chance of fraud is low. Our Seller Protection Policy will protect your online sales, minimize claims and chargebacks and help prevent merchant fraud. Your eligible sales are protected against unauthorised payments and transactions reversed due to suspicion of fraud. You failed to mention that the seller is still subject to a credit card chargeback that he will lose and that eBay will allow an inr to be filed and will side with the buyer if the seller doesn’t have proper documentation showing pickup was facilitated. I got a warning email for selling an item as local pickup when a buyer messaged me requesting local pickup. I revised my listing to include local pickup and asked the buyer to add the product to their cart as a confirmation that they were buying it, which is what an eBay rep told me to do. If you select "pickup" and make payment in advance, and then the seller decides to not give you the item... then you have no Buyer Protection. - As there is NO SELLER PROTECTION for pickup items bought using paypal, Paypal then automatically accepts the chargeback and uses YOUR funds to pay for it. Yes buyer paid with Paypal. On Ebay, I state pick up must be cash only. Re: Paypal - Local pickup scam attempts on the rise. To get a warning, the seller may not have done anything against policy but receive an innocent  message from a buyer wanting contact info. That is … And if you're going to do that, you might as well sell it on Craig's. Seller protection for local pickup. Deleting a listing after contact info is requested by a buyer is considered further evidence of a possible off-eBay sale. Second, there is NO SELLER PROTECTION fo in-person pickups. Buyer gets item and money. When selecting local pickup during listing creation, a ZIP code or postal code should be entered to inform buyers where the item is located. To answer your questions, when i have a “pick up only” listing, my item location information in the listing is detailed to my city, state and zip code so the potential buyer knows if that location works for them. We know selling online securely is a challenge for merchants. Putting the item in the cart is not sufficient, the buyer must purchase the item and only after that can you exchange contact information. For example, you can make a private offer to your buyer or set up your listings to invite best offers. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. All Paypal payments must be posted. For proof of pickup you can: use the eBay app to scan the QR code the buyer received through email; use the eBay app to manually enter the 6-digit code the buyer received through email; have the buyer sign a copy of the eBay order form at the time of pickup; To scan the QR code: That is NOT true, the eBay MBG does not cover orders picked up in person. Now I know what to do for future sales. Posted by Ralph. During the next 3 days, please make sure your selling activities follow these guidelines. However ebay also forces me to list paypal as a payment option. That is NOT true, the eBay MBG does not cover orders picked up in person. You could appeal after you lose, but if the appeal was granted you'd get a courtesy refund. And, of course, you can't take PayPig, you have to take CASH, since you have no tracking. There seems to be a big problem with paypal if we are forced to break ebay rules by refusing to use paypal etc for pickup, and this obviously leaves a giant risk for local sellers because paypal seemingly wont accept the fact the buyer paid for a PICKUP sale item (their choice by the way) where no tracking would ever be involved, hence it seems quite unfair to have it set up this way. But try explaining that policy to ebay CS. I want to sell something expensive and heavy as local pickup only. Third, for your own protection you shoud have a written contract which you could use to fight a legal claim when the buyer takes money back. The seller will scan or enter the code on their eBay … The advisor changed tract, complaining the eBay Secure Local Pickup tracking information was "not recognised" by their system. paypal then says that seller protection does not apply if the item is picked up in person. Information on items that have been restricted This DOES NOT have to … but the buyer claims he came and saw damage and did … With local pickup or delivery me as the seller has no proof the buyer got the item. Buyer payment processed by PayPal but eBay says its still pending, Paypal payments are now no longer accepted, BUYER'S SCAMMING SELLERS - NOT SIGNING FOR DELIVERY "Awaiting Delivery Scan". I ended up just deleting the listing since there's no clear way and overall the eBay rep seemed clueless on the Local Pickup ways too. See our policy for more information. And as far as eBay's cut: they invoice me 10% of the sale price that I have to pay. When the buyer does that, the contact information is provided in the sales record. I do know that I can not exclude paypal as an option. Follow these steps to get your refund. For low cost items, I don't mind taking PayPal for a local pick-up. Seller Protection for Merchants. It used to be that local pickup items were not returnable and all sales were final. This is a choice made by the BUYER, not the seller… Also how do you list the item as sold afterwards? Is your eBay item local pickup only? PayPal does not offer Buyer Protection for orders picked up in person. I have lost hundreds of $ because of that. If you choose to collect an item, then you have no Buyer Protection. Go ahead, set up shop. Seller protection support. Now to confirm the item was dispatched only 2 options are given to me. This will be publicly shown on the listing. Royal Mail seller protection measures. Managing returns and item not received requests for local pickup items To your buyer protection ; sellers ebay local pickup seller protection ask for money orders should be avoided, there... Was `` not recognised '' by their system on eligible purchases * local pickup/cash at pickup eBay transaction covers! 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