was refused and promised to get the manager to call me. I purchased a fantastic pair of Cardi Low Wedges, they were super comfortable and then on my third wear, a friend pointed out that the sole was falling apart! Annoys me how their size chart is very vague. Jo Mercer ships Worldwide. At Jo Mercer, you can shop a premium selection of women’s shoes and accessories that are fresh, sophisticated and high quality. well they are an Australian brand and proud of ,making leather and fabric shoes. In recent years, the brand has flourished with the injection of new talent into product design teams who take inspiration from global catwalks and trends. Purchased shoes from Jo Mercer online - they arrived and were quite narrow (I have a standard-width foot usually) and so I went in store to return. Was informed as they were on sale, that I could only get an exchange or credit note. Again, Jo Mercer asked me to send them back for exchange. What euro size did you go for? There are hardworking retailers out there who deserve my money - this lot don't. Time does not deprive, it enriches. AU $38.50. ... Free Shipping Australia Wide. AU $40.00 + AU $30.00 shipping. Please don’t buy online from Jo Mercer, go to the shop, try the shoes on, walk around before deciding on buying any of their shoes. Shop online today! Good idea to try on first and always a lovely experiance of visiting a Jo Mercer store. I bought shoes from online and the quality was terrible, the sole was glued on with decorative stitching around the sole. Street Style footwear - Heels, Slides, Mules and sneakers. For expensive shoes I am not happy and would not recommend their product. These shoes I bought fit like a 6 which normally is a EU 38.Please see if you can try-on the pair you want to buy before you buy them. Customer Care - Nioami was unhelpful and didn’t offer me anything. Your trust is our top concern. 25%. I used the sec... - received dirty warn shoes- dirty sole- food stain like in the inside of the shoe- no wrapping around the silver- system generated responses with no remorse- paid $189 received a refund of $150 and no shoes to wear to a wedding. that it wouldn't have mattered if I had worn them once and this had happened to the heel as everyone wears their shoes differently and that it is not uncommon for this to happen!!!! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Regardless of the occasion, Nordstrom Rack has the right pair of shoes for the job. Glue came undone within 3 months (but had only been worn maybe 10 times) and had to be returned. I've been a loyal Jo Mercer customer for many years. See Details. Our shoes and bags are crafted from high quality materials sourced form around the globe, understanding how to care for your Jo Mercer … "I have feet that are both long and wide, so it’s usually hard to find cute shoes that fit well and are also good for my feet. Never store any leather items in plastic and always store them in a cool, dry place away from heat. JO MERCER-BROWN SUEDE ANKLE BOOTIES-SIZE EU 39 AU 8. 0 bids. SIZE GUIDE AU/US EU 5 5.5 36 6 6.5 37 7 7.5 38 8 8.5 39 9 9.5 40 10 10.5 41 11 42 PRODUCT CARE Jo Mercer is dedicated to quality, driven by design and unparalleled in fit. Registered as Solesbury Pty Ltd. Take your outfit up a notch and use a Jo Mercer discount code to bag yourself a great reduction on … This will avoid the disappointment of purchasing a too small pair. While Jo M facilitated the exchange of the defective shoes, they weren't overly concerned about the quality or apologetic, which again is very disappointing from a customer service perspective. I have narrow feet and most shoe brands fit well or would be too big on me. A Jo Mercer shoe has to meet a certain standard to be included in the range; the leather must be of fine quality, the heel balanced and the fit unparalleled. Looking for a pair of leather shoes that feel as though they were custom made for your feet? The shoes are stunning, but they are not comfortable. Well. Women's heels, flats, boots, dress shoes, casual shoes, work shoes, wedges and more from top brands. The leather started coming off within days. Myer - is my store Based in Melbourne Australia, Jo Mercer footwear offer quality women’s flats, wedges, boots & heels. After this they immediately refunded me via paypal ( which might I add has taken over 10 days to finalise and so I still have not received my money). Untill they correct this problem then I can’t buy from this store . The walk from Town Hall station to Pitt Street Mall was a nightmare. It's been only 3 weeks since I bought them and they look like I've had them for years. I absolutely love the Jo Mercer shoe designs. All designed for the fashion focused woman with a eye for style. They look absolutely beautiful but the sole is horrible!! At Jo Mercer, we want you to love your new purchase as much as we do – and that means providing you with quality aftercare so your shoes last you for season's to come. Register now and take advantage of ProductReview's Brand Management Platform! Light-coloured leather is prone to absorbing other dyed material, so please take care when wearing these pieces with denim and other dark materials. The Iconic stock some of the biggest brands, such as Calvin Klein, Nina Armando, Wittner, Dorothy Perkins, Jo Mercer, Spurr, TopShop, Vagabond, Sol Sana, and Eos. Quality, fit and style are the three pillars for design and development of our product. Heel tips can separate from shoes from time to time from normal wear and should be replaced as soon as they wear through or separate and before the wear affects the heel. Espadrilles will maintain their appearance when worn in dry conditions, please wear with care. Jo Mercer If boots are your thing for winter, Jo Mercer stocks flat, ankle, mid, long and high models for you to shop. Companies can't alter or remove reviews from ProductReview.com.au. 1,251 talking about this. I am appalled at such poor customer service and considering the price of the shoe, will never again purchase from Jo Mercer. It was such a horrible experience!!! Very, very poor customer service from a company that obviously buys cheap imported shoes and charges through the nose just because of their brand name :( Stay clear fellow shoppers. Our shoes and bags are crafted from high quality materials sourced form around the globe, understanding how to care for your Jo Mercer … Jo mercer asked me to send them back and sent me another pair. Jo Mercer ships Worldwide. I had to buy a gel pad to make walking in those comfortable. Refund policy is out of date compared to retail industry. Jo Mercer’s shoes feature either a rubber sole or resin sole, and generally will not require resoling, except in cases of excessive wear. Inner soles can separate or lift from time to time with normal wear. :/. Quality, fit and style are the three pillars for design and development of our product. Please read the instructions of all shoe care products before applying or using on your Jo Mercer shoes and bags. To protect your patent leather shoes, such as your Nigella Mid Heels in Black Patent, apply Zanolin before wear, to replenish and maintain the high shine finish use the Super Shine Sponge. 11 Jo Mercer coupons now on RetailMeNot. Jo Mercer ships Worldwide. The back of the shoe where it hits your Achilles is a bit hard, so bought the heel and Achilles guard from Amazon. would never ever buy their shoes any more. With styles perfect for every occasion, Jo Mercer continues to offer their own take on current fashion, combined with updates to collection favourites. Obviously it is a design fault. Will not shop there again. Seller 98.8% positive. ... Jo Mercer. View coupon codes for Jo Mercer Myer - is my store Facebook Contact Hours: Mon - Friday: 9 - 5pm Jo Mercer is the only brand that has managed to make my feet hurt so much. A $450 over the knee boots in my usual size 38 caused a medical acute flare of my bunions which was diagnosed by my GP (I didn’t know I had bunion until I wore these boots) and I have been in so much pain all week because of the trauma and damage to my feet. Campomaggi epitomises timeless designs and quality craftsmanship, hand-making all styles in Italy. Enter footwear label Jo Mercer, a Melbourne-based brand who have been making and selling women’s shoes since 1998.Once cannot talk about Jo Mercer shoes without mentioning their obvious quality with each pair designed to stand the test of time and fit your feet to perfection. At Jo Mercer, you can shop a premium selection of women’s shoes and accessories that are fresh, sophisticated and high quality. Jo Mercer. I emailed the 'Help' line (if you could call it that) with a photo of the broken sole and a month later have not had any response. I bought a pair of wedges and on my second wear the strap pulled out. OFF. We recommend storing your leather shoes in their original Jo Mercer box when not in use. Items 1 to 60 of 87 total Page: 1 of 2 . Natural cowhide, over time, gains beauty and shine. Jo Mercer 38 Boot Shoe Light Tan. Yes Australia has an abundance of imported shoes and so we are use to buying the euro sizing. These soles do not absorb water and are crafted with high attention to detail. Nov 25, 2018 - A fashion stylists favourite Women's Shoes. They are lovely boots but after 10 days the sole is already coming off the heal of one of the boots and stitching is starting to fray.I sent photos to customer service to ask for a replacement.Stacey in customer service said it was due to ageing, wear and tear and abrasive surfaces.No replacement would be supplied.But it has only happened to one boot.After 10 days of wearing to work I disagree with this explanation.Very disappointed with the dismissive response. They told me they don't guarantee quality on use!! Further details in the disclaimer. Given the average price of Jo M shoes is $170, I expect the quality to be good. She stated that shoes cause discomfort and to put discomfort in the same category as my experience was insulting. Discover this season’s collection of on-trend women’s shoes from always-on boots, stylish flats and heels with impact. Established in 1998, this retailer continues to capture the essence of the past with exceptional quality and superior … Your Online destination to cure your shoe obsession. They are finished in a fresh neutral shade or soft black with the signature Jo Mercer logo. Jo Mercer Shoes . Specialized in designing shoes and handbags for Women. A leather bottom on sanders is a better option . Welcome to Shoe Sales, the best Online Shoe Store always on Sale! How great is it to have our own Australian shoes store and maker. I then found out that all of the soles are made the same way!? Celebrating 17 years in the shoe industry, Jo Mercer has evolved into a diverse and on-trend fashion retailer. However, for Suede/Nubuck metallic leather shoes apply the All Protector Spray. I have a pair of black Calvin Klein pumps that I have loved but are becoming worn so I decided to try these. AU $15.75 postage. Jo Mercer is one of Australia’s leading online sites for womens shoes. Unfortunately this has meant I am now purchasing my shoes from other brands. Was told by the Broadbeach QLD store that it was clearly wear and tear and that they wouldn't repair it as it was over 12 months since I purchased them. Now the second pair, is a nightmare. Celebrating 17 years in the shoe industry, Jo Mercer has evolved into a diverse and on-trend fashion retailer. So I decided to get two pairs of flats. JO MERCER Women's Shoes NEW Size 7 Leather High Heel Open Toe Sandals. I will go to loyal responsive stores like Midas, country road, Witchery.... visited chaddy store to organise a return or refund. However I contacted Jo Mercer asking for help/advice as Australia Post weren't responding. Campomaggi use resistant cowhide leather, this is a refined type of leather that reveals, even after treatment, natural textures and irregularities, boasting an authentic feel. Good luck. It's absolutely disgraceful that customers are treated so poorly. Our embellished and metallic leather shoes, such as your Brando Loafers in Silver Metallic, are crafted using high quality leather, trims and other delicate embellishments, all of which are attached and secured with care. That’s the way to keep the customers happy! SIZE GUIDE AU/US EU 5 5.5 36 6 6.5 37 7 7.5 38 8 8.5 39 9 9.5 40 10 10.5 41 11 42 PRODUCT CARE Jo Mercer is dedicated to quality, driven by design and unparalleled in fit. I have a pair of black Calvin Klein pumps that I have loved but are becoming worn so I decided to try these. Each of our inner soles are fitted with soft foam padding, which creates a memory fitting effect after repeated wear. About 95% of my shoes are from Jo Mercer - they have been high quality and very comfortable. The current range has all the bright, summery colours I've come to love this season, but the style of the heels, wedges and flats look like their built for people with feet problems, ugly wide black bottoms with coloured heels really don't look so great. Buy womens shoes online at Myer. or Best Offer. Shop men's wide shoes at Nordstrom Rack & find your favorite brands up to 70% off. Jo Mercer Allure Mid Heel Boots AUD $298.94 More colours available 25% OFF AT CHECKOUT Jo Mercer Lover Leather Ankle Boots AUD $310.44 Jo Mercer Raven High Heels AUD $229.88 25% OFF … Like a hard natural resin looking surface which is extremely slippery and dangerous . Jo Mercer is a fashion leader offering the latest footwear trends in store and online. Celebrating 17 years in women’s fashion footwear, Jo Mercer prides itself on exceptional quality and superior craftsmanship. Looked at some other shoes, but they were all disappointing and didn't feel well made. Simply select Afterpay as your payment method at checkout. Jo Mercer ships Worldwide. The Iconic stock some of the biggest brands, such as Calvin Klein, Nina Armando, Wittner, Dorothy Perkins, Jo Mercer, Spurr, TopShop, Vagabond, Sol Sana, and Eos. Patent leather should be kept away from other patent leathers or plastics and should be cleaned only with Zanolin patent leather cleaner. Obviously can't make comment on how they feel as they only just arrived, but all feels good so far. Jo Mercer’s shoes and bags are crafted from high quality leather in a variety of finishes, some of which may soften and fade over time, or be more delicate than others, these natural characteristics are not considered faults. Jo Mercer’s beautiful collections don’t stop at shoes - check out the Accessories section of the website for your next cross-body bag or cute bracelet to complete your look. 10%. © 2021 ProductReview.com.au Pty. Took them back to the store in October as a line of the leather has 1/2 peeled off at the bottom of the heel. The second pair had a very noticeable cut through the leather on the front of the shoe and the edging on the straps had not been finished properly. I wasn't looking for replacement shoes or a refund - just some help. To protect your leather shoes, such as your Lover Ankle Boots in Black Leather, apply the All Protector Spray or Zanolin before wear. Ziera Womens Black Leather Comfort Wide Mary Jane Shoes Size EUR 36W AU 5.5. They are extremely narrow and rather short for a 7. Offering a range of chic yet attainable footwear and handbags, and taking cues from overseas trends, Jo Mercer is a staple for the fashion focused and your one-stop shop. I have been a loyal customer for years, I have another 3 pair of shoes that have lasted years, how they can't tell that these latest shoes are such bad quality, no even Kmart has this bad quality, and if they have, they easily accept returns. To assist with any water damage or marks use the Tana Suede & Nubuck Brush. I feel like I have to defend Jo Mercer a little with my personal experience - easy ordering online, quick delivery (despite Victoria being the middle of their lockdown), and even with an exchange on my size they came in great condition both times. I was so upset with their customer services but decided to keep wearing them and then in mid March, just 8 weeks after I bought them I noticed that the sole detached, can you believe it? Mall was a nightmare they will repair them, that I could only get an exchange or credit.... 1/2 peeled off at the bottom of the shoe where it hits your Achilles is a bit,... 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